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Common Cents departments
Nov/Dec 2013 Issue

Reward card owners spend more

Anew study by J.D. Power suggests that credit card customers who understand and use their card’s benefits spend an average of $400 more per month on their card.

J.D. Power’s 2013 U.S. Credit Card Satisfaction Study measures customer satisfaction with credit cards by examining six key factors: interaction; credit card terms; billing and payment; rewards, benefits and services; and problem resolution.

“Customers who use their card’s benefits spend an average of $400 more per month on their card, compared with those who are aware of benefits but do not use them, so clearly this is an area of importance to card issuers,” said Jim Miller, senior director of banking services at J.D. Power.

However, the study also reported that a third of customers surveyed said they are unaware of the benefits associated with their card, and customer awareness of earning and redeeming rewards declined from 2012 to 2013.

As consumers prepare and budget for holiday shopping, consider not only the gift list in hand, but what is the best way to pay for purchases. If you have a reward card, be familiar with how to earn the most points, as well as how to redeem the rewards.

AAA Member Rewards Visa Signature® Card offers triple points on qualifying AAA purchases, including travel; double points for gas, grocery, and drug store purchases; and one point for every dollar spent on purchases elsewhere. For information, call (800) 932-2775.

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Save on a new car purchase

Is a new car something you’re considering in the near future? Then you might want to check out AAA’s new car buying service.

You will have access to valuable information, such as the price other consumers in your area paid for the car you’re considering purchasing. Get guaranteed savings off the manufacturer’s suggested retail price of the vehicle. Work with a certified dealer that will provide a no-hassle buying experience.

For details, visit


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